Privacy Policy

Last updated: Jun 27, 2025

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, username, password, date of birth, profile picture
• Identity Verification: Government-issued ID, tax identification numbers (for creators)
• Payment Information: Credit card details, bank account information, billing address
• Content: Videos, streams, comments, messages, and other content you create or share
• Communications: Support tickets, survey responses, correspondence with us

1.2 Information Automatically Collected

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Viewing history, interaction with content, streaming metrics
• Location Data: General location based on IP address or precise location if permitted
• Technical Data: Log files, error reports, analytics data

2. How We Use Your Information

We use your information for the following purposes:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Verify identity and prevent fraud
• Personalize content and recommendations
• Analyze platform usage and optimize performance
• Communicate with you about updates, promotions, and support
• Comply with legal obligations

3. Information Sharing

3.1 Third-Party Service Providers

We share information with service providers who help us:

• Process payments and prevent fraud
• Host and deliver content
• Analyze data and provide analytics
• Provide customer support
• Send communications

3.2 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Export your data
• Withdraw consent

5.2 California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

6. International Data Transfers

We process data globally and comply with applicable data transfer requirements, including:

• Standard Contractual Clauses
• EU-US Data Privacy Framework
• Additional safeguards as required by law

7. Children's Privacy

Our Services are not directed to children under 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where required by law, seeking your consent.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights:

• Email: privacy@psyvids.com
• Address: 1201 N Orange St. Suite 7665, Wilmington, DE 19801-1186
• Data Protection Officer: dpo@psyvids.com